Terms & conditions

TERMS AND CONDITIONS

Effective Date: August 1, 2025

This website is operated by DKCOUNTER LLC, a company registered in the State of New Mexico, USA.
Registered Address: 4405 Jager Dr NE Ste C4 #2063, Rio Rancho, NM 87144, USA
Email: contact@dkcounter.com
EIN: 38-4355852

1. Products

We strive to describe our products accurately. Photos are for illustration purposes only.
Product availability and descriptions are subject to change without notice.

2. Orders

Placing an order constitutes acceptance of these Terms.
You will receive an order confirmation via email once your payment is processed.

We reserve the right to cancel any order for legitimate reasons, including fraud suspicion or product unavailability.

3. Pricing and Payments

All prices are listed in USD and include applicable taxes.
Shipping fees are shown before checkout.

Payments are securely processed via Verifone Checkout (2Checkout).
We do not store your payment information.

4. Shipping

We ship to USA
Delivery times are typically 5 to 11 business days depending on your location.

Customs duties may apply and are the buyer’s responsibility.

5. Right of Withdrawal (Returns)

You have 30 days from the date of delivery to request a return or exchange, no questions asked.

To initiate a return, contact us at contact@yunopet.com .
Return shipping costs are borne by the customer.
Refunds are processed within 14 days of receiving the returned product in original condition.

This does not apply to personalized or digital products.

6. Warranty & Liability

Products are guaranteed to be free of manufacturing defects upon delivery.

If an item is defective or not as described, contact us within 7 days of receipt with photos.
We are not responsible for misuse or external causes (e.g. transport damage).

7. Governing Law

These terms are governed by the laws of the State of New Mexico, USA.